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Volunteering at the baths

Thank you for your interest in being part of our team of volunteers at Moseley Road Baths.

Your remarkable community pool has been in continuous operation since the early 1900s. Harnessing the power of the local community though volunteering is an essential part of the operational model that allows us to keep swimming at Moseley Road Baths.

We already have a fantastic team of volunteers but we have a rolling programme of training and recruitment to ensure we have a large team able to support our plans to expand the swimming hours for the public.

If you are interested in one or more of these roles, please  contact:



Frequently Asked Questions

Yes. There are a range of training courses that will made available to you to help you in your volunteer role. You will also have an induction into your volunteering role with MRB. This will include the following training and information:

  • Customer Service
  • Health & Safety
  • Safeguarding
  • GDPR
  • Overview of the work of Moseley Road Baths CIO

For lifeguards, there is a monthly training which is essential.

We will also give you specific training you need for your role.

It is essential to have an NPLQ in order to lifeguard. If yu do not have this we can provide training for you. able.
To volunteer you must be 16 years of age.

Yes, we do. You are entitled to claim back travel expenses to and from the Baths which includes bus tickets car or bike mileage. The maximum rate per day is £4 for a 4 hour shift and up to £6 per day for a 5 hour or more shift. If possible, please submit receipts or tickets at the end of each month with an expenses form but we are happy to discuss a more flexible approach.

Claiming other ‘out of pocket’ expenses needs to be agreed in advance with staff and you will need to keep a receipt for your claim.

This is really up to you. You can find volunteering opportunities that only take one hour per month, to five days a week or more. Some roles may be a one-off, some short term and others need a six month commitment or as long as you like.

You can volunteer at any time of the week including evenings and weekends depending on what you want to do. Our opening times are 7 am – 9 pm.

We hope that you will be able to commit to a regular weekly shift but understand that this is not possible for everyone so are happy to discuss a more flexible approach in line with your circumstances.

As well as being part of one of Birmingham’s most important heritage sites, there will also be other things to get involved in as we plan to develop volunteer social events and welcome your input into these. Moseley Road Baths is a great place to make new friends and network, and volunteering looks good on your CV and if you require reference for a future employer, we can provide this.
Many people are concerned that volunteering might affect their benefits and with the move to a new benefit system called Universal Credit, there is bound to be some uncertainty. We suggest speaking to your benefits advisor if you have any questions, and please let us know of any concerns so that we may help you.

If you are interested in one or more of these roles, please contact


Volunteer Roles

We are looking for volunteer Lifeguards with some pool experience and the ability to work flexible shifts.

If you are a qualified lifeguard and can offer some hours to volunteer at Moseley road Baths then please get in touch with us.

If you have excellent skills in the water, good communication and observational skills, a good level of level of concentration and the ability to keep calm and act quickly in an emergency. We still want to hear from you even if you are not a qualified lifeguard as We can provide full support and training required to qualify as lifeguard such as NPQL qualifications and First Aid alongside a general induction. There will be additional training in specific areas depending on the needs of the role and your interest, such as the Pool Plant Qualification.

This is a rare opportunity to work in a beautiful heritage building and a lively community pool.

We are looking for someone dedicated and committed to provide a friendly welcome, good customer service and provide up to date information to all customers and visitors at Moseley Road Baths.

You will be welcoming swimmers and visitors, answering their queries and taking payments and bookings. Other key tasks include keeping records of pool attendance, ensuring that visitors and contractors sign in and out, dealing with customer feedback and referring matters to the Manager if needed.

If you have good communication skills, a positive attitude, a strong work ethic and some free time to help out then we would love to hear from you.

In return we will provide the training you need and any additional training in specific areas depending on the needs of the role. Our insurance covers you when you are working as a volunteer.

Hours of work will be flexible depending on individuals’ availability but we need some reliability and commitment. A regular weekly commitment would be great but many variations are possible.

We’re looking for an enthusiastic & capable volunteer to help with our communications to promote our key messages:

• Swim with us
• Volunteer for us
• Donate to help a worthwhile community cause

We need someone with experience or knowledge in social media marketing or as a digital media landscape including various social media sites. This job role requires someone to be responsible for contributing to website redesign projects, monitoring and posting on blogs and social networks, engaging in online forums, participating in online outreach and promotion, optimising our website and conducting keyword analysis.

It is also important that you have good consulting, writing, editing (photo/video/text), presentation and communication skills.

We are in desperate need of volunteers to maintain and improve the condition of Moseley Road Baths’ building fabric, plant, equipment and decor of Moseley Road Baths in order for it to operate smoothly and look its best.
With support from onsite staff and in accordance with the procedures we share with you, the role involves undertaking maintenance tasks as part of a team, including painting and decorating, glazing repairs, conservation cleaning, clearing and sorting spaces, mechanical maintenance, minor repairs to fixtures and fittings. (all tasks will be subject to conservation and H&S policies, and to the limits of MRB CIO’s licence with the landlord and Birmingham City Council).

If you have specialist skills such as electrical then please get in touch with us.

If you are interested in one or more of these roles, please contact

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